Category Archives: Music

Interview with a Customer Service Rep

A few weeks ago I posted about a great experience I had with an AT&T representative named Megan. I encourage you to go back and check it out because this lady is the epitome of great customer service.

At the time it came about that she was an aspiring MC. In a world full of a little too many black and white views towards what people do and how that correlates to how they act I knew I needed to interview her. I can’t say as much as her answers do so here it is.

 

How long have you been in customer service?

I’d love to say my whole life, but it has only been recently to be truthful, in the sense of an actual job. In a way however it has been my whole life because whether it is a job, every day or intimately; everything is an interaction.

 

What makes you treat customers as more than just a job?

I always love the motto of treat people how I would like to be treated, the Golden Rule!! I mean if I was on the opposite end, meaning a customer I would love to have me as a rep!!

 

How do you feel about AT&T as a company? Do they empower you to go above and beyond? Does this differ with any other companies you may have worked for?

Well at AT&T, like other companies, especially being the size they are, it is very political in a sense. Also due to their size the workers are truly numbers, expendable, not individual. This is ok from a business prospective. As far as empowering, you definitely have to do this yourself, which I fell probably the same for other companies. I cannot accurately say for sure only because I typically had manual labor or medical jobs.

 

What got you into rap?

I started off as a poet in a turbulence filled childhood, stuck in a cage of strict old fashioned values. This all changed the day I heard a very old Eminem song. At that point it was like “Oh it is ok to say what’s on your mind”, as long as you’re strong enough to stand by it and believe in what you’re doing.

 

That is awesome. What Eminem song was it?

Infinite.

 

If someone heard your music before knowing how you are in customer service, they may think you would be rude or worse. How do you feel about the correlation between what you rap about and how you treat others?

Honestly my music is a ventilation system for me but it’s not just vulgar non sense. I paint abstract pictures, with intellect as my paintbrush. Usually I get the opposite reaction like, “honestly I have known you for years and I never would’ve guessed this side of you, it is a complete 180 but you really come out through you music!!”

 

There aren’t many women in rap, how has this challenged you?

I love challenges! This right here has definitely influenced my style.  I definitely say this is a male dominated game/industry. With that said I tend to approach my music with a male mindset and intensity, while keeping my softer side and mental capacity.

 

How has it inspired you?

The fire I have burning inside grows more and more with every beat I hear, every lyric spit, every person that has the “hype” about them but not necessarily the skill. All the people said I was nothing and I would go nowhere, this inspires me and drives me with my music, against all odds.

What else would you like to say?

“I just wanna be one with the stars and while I’m at it I’m a sh*t on the universe…”

 

I’d like to thank Megan for taking the time to speak with us and if you like rap I highly encourage you to support her and share-lika-scribe to her YouTube page, and here is a song from her collection. For my regulars please understand there is explicit language in the song.

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Things A Geek Wrote Before: John Williams is the Man

If you consider yourself a true geek, there are quite a few things you should either know, see, or do to keep your ‘Geek Status’. One of these is to hear and see the A Capella song ‘John Williams Is The Man’ by Moosebutter. The song takes the Star Wars plot for lyrics while setting them to the tune of a number of John Williams most well known theme songs.

Now there are many versions flying around YouTube, so I am going to narrow it down a little and give you the three ‘must see’ versions. The first version is not my favorite, but is the best in terms of production. It is Moosebutters song (including their voices) however it is ‘remade’ to look like a talented YouTuber named Corey Vidal is doing all 4 parts. I pick this over some of the Moosebutter versions not because of anything against them, but because this is a great ‘introductory’ version showing you the lyrics along with which John Williams theme they are using at the time (In case you aren’t quite up to speed on all the amazing work John Williams has done). If you have never heard the song (and its a little hard to miss as this version has over 16 million hits) this is the one to start with so that you know and can appreciate everything that is going on in the next two versions I show.

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The next version I include is by one of the best college aCapella groups ‘Novis’. If you haven’t discovered any of the Novis Nerdfest songs on YouTube yet you are missing some great nerd/geek moments INCLUDING their take on the classic Portal Song. The quality is not the best on this or the next version I so which is why I feel you should first see and know the Corey Vidal version before watching this. Then take the time to watch some other Novis works as they are quite good.

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Finally, we come to my favorite version that I have been able to find. This version is performed by the Kokopelli and Oran choirs and features Darth Vader conducting, (complete with Light-saber Conductors Baton) a stellar performance from their ‘Luke’ (Listen for Luke to scream NOOOOO and my favorite “Seriously you cut off my hand”), and if all that wasn’t enough the Conductor turns to the audience and starts ‘singing’ during the part that is “Vaders Solo” near the end. Between the over-the-top production, the acting of the conductor, and the showmanship of everyone involved, I believe you will find this a great treasure of YouTube. Please make sure and ‘Like’ the video to show your love to them if you enjoy it.

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If you have found a version you feel surpasses this, please feel free to post a link to it so we can all see. Lastly, since these are no where NEAR all the versions I have seen, here are some links to other versions of notable decency.

Moosebutter performance

U of Tennessee Mens Choir

21st Century Chorus – The poster of this video indicates that this is ‘after a 2 hour long concert’. From watching we can summise that this is done in the lobby after the concert. After the choir sings the song they appear to offer the director a ‘Light-saber Baton’. This is a really interesting piece and if anyone has more information on it I would love to hear about it.

Entertainment Headlines: (mostly) real facts

Sotheby’s has announced they will be selling love letters from Mick Jagger to his former lover Marsha Hunt. No word yet on who will be selling his love letters to Pete Townshend.

A source close to the parties told the AP that Justin Bieber and Selena Gomez are no longer together. Of the star of Disney’s ‘Wizards of Waverly Place’, Bieber’s mom was heard saying, “I never did like her, I just don’t trust witches.”

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ThanksTweeting: Thanks Jon Stewart and more

I could not figure out how to narrow down how many people to thank for this post. Jon Stewart, Comedy Central, a ton of stars, and Katy Perry.

If you didn’t know, the Geek has a son with Aspergers. Aspergers is a form of autism. Not by far the worst form, but not some walk in the park either.

Recently, Comedy Central put on a fund-raiser for Autism. This wasn’t their first, but it’s the first I’ve gotten to see, unfortunately. In the middle of this fund-raiser, among a bunch of awesome yet silly acts to raise money was little Jodi DiPiazza.

Jodi was diagnosed with Autism right before her 2nd birthday and her parents were informed of one of the worst parts of the illness, there is no cure.

They, like so many other parents struggled with coping with her and the affliction she came with. But, like me and so many others they also found this was one of the best things about her.

Much like my son and most autistic children they found she had a talent. My son’s talent is building things with Legos and memorizing lines from Star Wars, Transformers, and Weird Al Songs.

Jodi’s talent? The ability to play anything on the piano by ear from a young age. One of Jodi’s favorite songs? Firework by Katy Perry.

What did Comedy Central do? They got Katy Perry to perform it, not for her, but WITH her.

This is easily one of the most moving things I have ever watched over and over again. As father of an aspie I can feel for every bit of this story. From struggling with autism in the first place, to learning patience in ways most people can’t understand, to watching this girl play on stage and being happy and scared and thrilled and simply amazing.

Forget X-Factor and Idol… This is my new favorite star right here. And my favorite part isn’t even on this clip, it’s after they leave the stage and Jon Stewart comes back out and isn’t choked up for show but because he was genuinely moved. Amazing stuff.

I’m not sure why H. Jon Benjamin is playing her father but watch this and share please. It’s too amazing not to.